Tracking shows that my parcel was delivered, but I don't have it.Updated 11 days ago

If the courier shows that your parcel has been delivered, but you haven't received it yet, please contact the delivery company or reach out to us at [email protected] for more information.

In many cases, if you were not available at the time of delivery, the parcel may have been left with a neighbour or in a safe spot. We recommend checking around your property or with those nearby.