Can I change my order or shipping address?Updated an hour ago

We can change your shipping address or the sets in your order within 24 hours of ordering, as long as it hasn't left the warehouse.

Email [email protected] with the subject Change order #[your order number] and tell us exactly what to change.

After dispatch 

Once a parcel is with the courier, we can no longer change the address. We recommend contacting the local delivery company shown on your tracking page directly: they can usually redirect the parcel or hold it at a pickup point. Have your tracking number ready.

Adding a set to my order 

Yes, as long as your order hasn't left the warehouse. Email [email protected] with your order number and the set you'd like to add. We'll email you an invoice for the extra set: click the payment button in it to pay, and the set ships together with the rest of your order.

We don't deliver to P.O. boxes, parcel lockers, automated pickup points or military addresses (APO, FPO, DPO). If an order with one of these addresses ships before our team spots it, we can't accept responsibility for any delivery problems that follow.