Can't find what you need? We are here to assist you!

See here the most frequently asked questions. Is your question not here? Our team aims to reply within 24 hours.

hello@minibricks.com

Minibricks®

Sorry about that. You can keep the item you received, and we&apos;ll send the correct set at no cost.Email <a href="mailto:hello@minibricks.com">hello@minibricks.com</a> with:<ol><li style="font-size: 16px; text-align: justify;">Your order number</li><li style="font-size: 16px; text-align: justify;">The name of the set you ordered</li><li style="font-size: 16px; text-align: justify;">A photo of what you received, including the packing slip if there was one</li></ol>We&apos;ll ship the correct set as soon as we&apos;ve checked your photos.

Sorry about that. You can keep the item you received, and we'll send the correct set at no cost. Email hello@minibricks.com with:. We'll ship the correct set as soon as we've checked your photos.

I received the wrong item

Returns and refunds

I haven't received my order confirmation

Can I change my order or shipping address?

How do I cancel my order?

Payment methods and failed payments

My discount code isn't working

Orders and payment

How long will delivery take?

Track my order

Tracking says delivered but I don't have my parcel

My order arrived in more than one parcel

Do I have to pay customs duties or taxes?

My tracking hasn't moved

My parcel arrived damaged

My parcel is being returned to sender

Where can't you deliver?

Shipping and delivery

When will my pre-order ship?

Upcoming releases and estimated dates

Pre-orders

How do I return a product?

When will I get my refund?

Missing or defective building pieces

Where are my building instructions?

Missing pieces and building help

Size, scale and compatibility

Do you offer custom models?

Which set is right for me?

Licensed models and original designs

Product Information

How the mystery subscription works

Managing your subscription

Mystery subscription

I received the wrong itemUpdated a day ago